Shipping Policy

Last updated: August, 7, 2026

Thank you for joining the Fun Squad Club! We are excited to prepare and deliver your child’s Club materials.

This Shipping Policy applies to physical Fun Squad Club memberships and products purchased through our website.

Where We Ship

We currently ship physical Fun Squad Club materials to valid addresses within the United States.

Bronze is a digital membership and does not include physical shipments. Bronze members can access their included content through the Fun Squad Club member portal.

We do not currently ship physical Club materials internationally.

Shipping Charges

Shipping charges are calculated separately and displayed during checkout.

The shipping amount may vary based on the membership, package, delivery address, and available shipping service. You will have the opportunity to review the shipping charge before completing your purchase.

Welcome Box Fulfillment

New Silver members receive a Welcome Box as part of their membership.

Please allow approximately 5–7 business days for our team to prepare and fulfill your child’s Welcome Box before it ships. This allows us time to confirm the membership details, prepare the correct shirt size, and carefully assemble the package.

Fulfillment may be completed sooner, but this timeframe helps us provide a realistic estimate during busy enrollment periods.

Estimated Delivery Time

Once a Welcome Box has shipped, delivery typically takes approximately 3–5 business days.

Delivery times are estimates and are not guaranteed. Actual delivery may vary based on the destination, carrier operations, weather, holidays, and other circumstances outside our control.

Business days do not include weekends or federal holidays.

Monthly Interactive Magazine Packs

Eligible physical memberships include a Monthly Interactive Magazine Pack. Each pack may include the monthly Interactive Magazine, a sticker sheet, a collectible card, and other eligible Club materials.

Monthly Interactive Magazine Packs are prepared and mailed according to the Club’s monthly fulfillment schedule.

These packs are sent using an economical mail service to help keep shipping costs lower. Tracking is not currently included for Monthly Interactive Magazine Packs.

Because these monthly shipments do not include tracking, delivery dates cannot be guaranteed. Please allow additional time for preparation, mailing, and possible postal delays.

Tracking Information

When tracking is available for a Welcome Box or other qualifying shipment, tracking information will be sent to the email address connected to the membership account.

Tracking is not provided for Monthly Interactive Magazine Packs unless otherwise stated.

Sibling Memberships

Sibling memberships must be connected to the same parent-managed account, email address, and United States shipping address.

When more than one child has a Silver membership, each child will receive their own eligible physical Club materials. This may include a separate Welcome Box, Monthly Interactive Magazine Pack, collectible cards, stickers, and milestone rewards.

All sibling packages will be shipped to the same address listed on the family account.

Shipping Address Changes

Parents and guardians are responsible for providing a complete and accurate shipping address.

Shipping information can be reviewed or updated through the parent-managed account or by contacting our team.

Please submit address changes before your next shipment begins processing. Once a package has been prepared or shipped, we may not be able to redirect it or update the delivery address.

Fun Squad Club is not responsible for delays or failed deliveries caused by incorrect, incomplete, or outdated shipping information provided by the customer. Additional shipping charges may apply if a package must be resent to a corrected address.

Shipping Delays

We work hard to prepare and mail Club materials within the estimated timeframes listed above.

Occasionally, fulfillment or delivery may be delayed because of high order volume, inventory availability, weather, holidays, carrier interruptions, or other circumstances outside our reasonable control.

If we cannot ship an order within the timeframe promised at the time of purchase, we will contact the account holder with an updated estimate and any available options.

Missing Monthly Packs

Monthly Interactive Magazine Packs do not include tracking and may occasionally take longer to arrive.

If your child’s pack has not arrived within [10 business days] after the expected delivery window, please contact our team. We will review the membership and mailing details and help determine the appropriate next steps.

Please confirm that the shipping address on the membership account is correct before contacting us.

Lost, Damaged, or Incorrect Packages

If a tracked package is marked as delivered but cannot be located, please check around the delivery location and with other household members or neighbors. You may also contact the shipping carrier for additional delivery information.

If a package arrives damaged or contains an incorrect item, please contact our team within [7 days] of delivery. Include the account email, the child’s membership information, a description of the problem, and photos when applicable.

Replacement eligibility will be reviewed based on the circumstances, available inventory, and the type of shipment involved.

Contact Us

For questions about shipping or a missing package, please contact:

Email: clubinfo@thefunsquad.com